Terms of Service

Welcome to TEN AI TECH. By accessing our website and using our services, you agree to these terms of service. Please read them carefully.

1. Acceptance of Terms

By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.

2. Service Description

TEN AI TECH provides AI-powered solutions for real estate professionals, including:

• Automated lead management and response
• Property listing optimization
• Market analysis tools
• Client communication automation
• Workflow optimization solutions

3. User Obligations

As a user of our services, you agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the services in compliance with applicable laws
• Not engage in unauthorized access or use of our systems
• Not interfere with other users' access to the services

4. Subscription and Payments

Our services are provided on a subscription basis:

• Subscription fees are billed according to your selected plan
• Payments are non-refundable unless otherwise specified
• We reserve the right to modify pricing with notice
• Failure to pay may result in service suspension

5. Data Privacy and Security

We take data privacy seriously and commit to:

• Protecting your personal and business information
• Using data only for specified service purposes
• Maintaining appropriate security measures
• Complying with applicable privacy laws and regulations

6. Intellectual Property

All content and technology associated with our services are protected by intellectual property rights:

• Our software, algorithms, and content are proprietary
• Users retain rights to their uploaded content
• Limited license granted for service use only
• No unauthorized reproduction or distribution

7. Service Availability

While we strive for maximum uptime:

• Services may be occasionally interrupted for maintenance
• We do not guarantee 100% availability
• We are not liable for service interruptions
• Maintenance windows will be communicated when possible

8. Limitation of Liability

Our liability is limited to:

• The amount paid for services in the previous 12 months
• Direct damages only, not consequential damages
• Exclusions required by applicable law
• No liability for third-party actions

9. Termination

Either party may terminate the service agreement:

• With 30 days written notice
• Immediately for terms violation
• Upon service discontinuation
• With pro-rated refund if applicable

10. Changes to Terms

We may update these terms periodically:

• Changes will be posted on our website
• Continued use constitutes acceptance
• Material changes will be notified directly
• Users may terminate if they disagree with changes

Contact Information

For questions about these terms, please contact us at:

• Email: info@tenaitech.com
• Phone: (306) 331-4802
• Address: 1121 Horace Street, Regina, SK S4T 5L5